Returns & Refunds

Change of mind refunds

We recommend you carefully preview any orders before proceeding with your order.

Exchanged items must be returned in the original packaging and be unworn, unwashed, unaltered, in saleable condition and with tags and labels intact.

Exchanges are subject to stock availability.

Stock must be returned within 30 Days of purchase and proof of purchase will be required.

Please contact Customer Service Email  or Customer Enquiry Form for the return address, or alternatively return without shipping costs to your nearest School locker location, please see our Store finder for opening hours. 

Damaged goods or issues with delivery

Contact us within 14 days of purchase at Customer Service Email or call your local School locker Store and we will help arrange to have the item returned for repair or replaced.

Order Cancellations

Please email our Customer Service team as soon as possible if you wish to cancel an order.

For orders where you have already received tracking confirmation or if the item has left our distribution centre please wait for the item to arrive before organising a return.

The Return Process

Returns can be organised in store or online.

Please contact Customer Service Email  or Customer Enquiry Form for the return address, or alternatively return without shipping costs to your nearest School locker location, please see our Store finder for opening hours

For processed Refunds

All online refunds will be processed via the same payment method as the purchase. Funds from returns typically take 24-48 hours to appear into your account.

Please contact our service team if you have any questions or queries. Customer Service Email call your local School locker Store.