Learn how to get your Apple devices ready for Service:

To help protect your personal information, and save time when booking your device in at our Mac1 Service Locations, these steps can be followed beforehand, to get your device ready for service.

 

iMac, Macbook or Mac mini

1. Backup your Device

    Learn how to back up your Mac.

2. Have your Apple ID and password handy

3. Turn off Find My

4. Turn off any Firmware Passwords (if used)

5. Bring your sales receipt (if possible)

Apple Support article: Get your Mac ready for service

 

iPhone, iPad or iPod Touch

1. Backup your Device

    Learn how to backup your iOS device.

2. Have your Apple ID and password handy

3. Turn off Find My

4. Bring your sales receipt (if possible)

Apple Support article: Get your iPhone, iPad or iPod touch ready for service

 

Apple Watch

1. Backup your Device

   Learn how to backup your Apple Watch.

2. Have your Apple ID and password handy

3. Turn off Find My

4. Bring your sales receipt (if possible)

Apple Support article: Get your Apple Watch ready for a service