AirPods Troubleshooting Steps
UnPair From Device
- Put your AirPods in their charging case and close the lid.
- Wait 30 seconds.
- Open the lid of your charging case and put your AirPods in your ears.
- Go to Settings > Bluetooth. Or go to Settings > [your AirPods].
- If your AirPods appear there as connected, tap the More Info button next to your AirPods, tap Forget This Device, then tap again to confirm.
- If your AirPods don't appear there, continue to the next step. - Put your AirPods in their charging case and keep the lid open.
- Press and hold the setup button on the back of the case for about 15 seconds, until the status light on the front of the case flashes amber, then white.*
- Reconnect your AirPods: With your AirPods in their charging case and the lid open, place your AirPods close to your iPhone or iPad. Follow the steps on your device's screen.
Source: https://support.apple.com/en-au/HT209463#:~:text=Go to Settings > Bluetooth.,then tap again to confirm.