If your Apple device is not funictioning as expected, and you are unsure if it is a Hardware fault of a Software issue we have provided some simple steps to check before booking in a device for service. Although Apple hardware faults are covered under Apple Warranty, softaware issues are usually not covered by Warranty and can incur a small service fee. 

Please choose the category of device you are having issues with and go through the steps to verify the fault is Hardware related. Our Technicians are more than happy to help resolve software or Operating System issues but want to set the correct expectation before incurring any service fees.